- Empty cart.
- Continue Shopping
1. Do I need to have an account to order?
No, you can also place an order as a guest. However, if you have an account with us, there are a few benefits:
-
- Quick checkout process
- Easily check your order status and order history
- Receive updates detailing our new releases and special promotions
2. What payment methods do you accept?
PayPal payments.
3. How secure is my online order?
When you buy online with a credit card, all your information is entered into an SSL secure web page. Your information will then be SSL encrypted and sent directly to our credit card provider’s network, where your card and transactions will be authorized and approved. Your credit card information is not stored on our servers.
4. Is there an exchange rate?
All of our transactions are based on US dollars. If your credit card is in a different currency, the total amount of your order will be calculated based on the daily exchange rate on the date your card issuer processes the transaction.
5. How do I set up my shipping address?
Because our website and services are based in English, all information you enter will need to be in English, including punctuation. If some of the letters of your address contain non-English letters, we recommend that you use similar letters instead. For example, you can add the letters “? ” to “c”.
6. Can I change the delivery address after placing an order?
Please note that your shipping address cannot be modified after the order has been processed or shipped. Please update your shipping address to your residential address and not your holiday address, as we do not know how long the package will be held by the customs department at the destination.
7. How long does shipping take and how do I track my package?
The delivery time depends on the shipping option you choose. Once your order has been shipped, we will email you your tracking number and tracking website. We are not responsible for delays caused by your country’s customs authorities.
8. What should I do if an item is missing from my order?
If something is still missing, don’t hesitate to contact us at 19118791095@163.com